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Terms and Conditions

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Welcome to Nexus Pro! By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions.

Eligibility

Our services are intended for use by diagnostic laboratories, collection centers and healthcare organizations. By using our services, you confirm that you are authorized to act on behalf of your organization.

Plans and Subscription

Nexus Pro is offered on Freemium, Standard and Premium plans, with optional paid add-ons. Fees, features and limits for each plan are shown on our Pricing page or in your agreed quote. Your organization can change its plan from Plan & billing in the app. Premium terms are agreed with our team.

Use of Services

You agree to use our services only for lawful purposes and in line with the healthcare, laboratory and data protection laws that apply to you. Unauthorized use, including misuse of patient data, sharing login details or accessing another organization's data, is prohibited.

Your Responsibilities

Your organization is responsible for the accuracy of the patient, test and result information entered into Nexus Pro, for the clinical review and approval of reports, and for managing who in your organization has access. Nexus Pro is a laboratory management tool. It does not give medical advice or replace the judgment of qualified professionals.

Data and Privacy

Your organization owns the patient and laboratory data it enters into Nexus Pro. We process it only to provide our services. Please refer to our Privacy Policy for details on how we handle data.

Intellectual Property

All content, branding and software related to Nexus Pro remain our intellectual property. You may not copy, modify, distribute or reverse-engineer any part of the service.

Limitation of Liability

Nexus Pro is provided “as is” without warranties of any kind. We are not liable for any loss, damages or claims arising from the use of our services, including decisions made on the basis of reports produced with them.

Account Suspension and Termination

We may suspend or terminate accounts for misuse, non-payment or violation of these Terms. If your organization stops using Nexus Pro, you can request an export of your data within 30 days before it is deleted.

Modifications

We may update these Terms from time to time. Continued use of our services after updates means you accept the new Terms.

If you have questions, please contact us at info@nexuspro.pk.